As a Call Center Agent, your main responsibility is to contact customers and promote Du.ae WiFi services. You will deal with customers who are currently using old routers and offer them new upgraded router plans at lower rates.

Your role is to convince customers to switch to a better plan that provides improved performance with reduced monthly bills. You will also handle customer queries and ensure a smooth upgrade process.

Key Responsibilities:
Make outbound calls to customers
Promote Du.ae WiFi router plans
Offer upgraded plans to customers using old routers
Explain benefits and cost savings clearly
Handle customer queries professionally
Achieve sales targets